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    Terms of service

    Last updated: September 18, 2026

    Welcome to solvanalabs.com (the “Site”), operated by Solvana Labs (“Solvana Labs,” “we,” “us,” or “our”). By accessing the Site or purchasing from us, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully. If you do not agree to these Terms, do not use the Site.

    1. Eligibility

    By using the Site, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority and have given consent for any minor dependents to use the Site.

    2. Products & Health Disclaimer

    Our products, including SV-01™ and SV-02™, are dietary supplements.

    These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

    The content on this Site is provided for general informational purposes only and is not medical advice, nor a substitute for professional medical advice, diagnosis, or treatment. Always consult your physician or another qualified healthcare provider before starting any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition. Never disregard professional medical advice or delay seeking it because of something you read on this Site.

    Individual results may vary. Testimonials and reviews on this Site reflect individual experiences and are not guaranteed outcomes.

    3. Orders, Pricing & Payment

    All prices are in U.S. dollars. We reserve the right to refuse or cancel any order, including in cases of suspected fraud or abuse, and to correct pricing errors at any time. All purchases are one-time purchases — we do not offer subscriptions, and you will never be enrolled in a recurring billing program. Our refund terms are set out in our Refund & Returns Policy, which is incorporated into these Terms.

    Your order is an offer to purchase. We accept your offer, and a binding contract is formed, only when we send you an order confirmation email containing your order number and the items ordered. We may decline or cancel any order at our discretion, including orders arising from pricing or typographical errors.

    Payment disputes. If you believe there is a problem with your order or a charge, please contact us first at hello@solvanalabs.com so we can resolve it directly — in most cases we can do so within one business day. If your bank or card issuer reverses a charge made to your payment method, we may bill you directly for the corresponding amount and seek payment by another method, including by mailed statement.

    4. Shipping

    Shipping terms are set out in our Shipping & Delivery Policy, which is incorporated into these Terms.

    Title and risk of loss pass to you when we transfer the products to the carrier. Delivery dates are estimates and are not guaranteed. As a matter of policy, and not as a legal obligation, we will replace or refund orders that are lost, stolen, or damaged in transit as described in our Shipping & Delivery Policy.

    5. Products Not for Resale or Export

    You represent that you are purchasing our products for your own personal or household use, and not for resale, redistribution, or export. We may refuse or cancel any order that we reasonably believe is placed for resale or export, and we may limit order quantities. You agree to comply with all applicable federal, state, and local laws in connection with your purchase and use of our products.

    6. Intellectual Property

    All content on the Site — including text, graphics, logos, images, product names, and trademarks such as SV-01™ — is the property of Solvana Labs or its licensors and is protected by U.S. and international intellectual property laws. You may use the Site for personal, non-commercial purposes only.

    7. User Conduct

    You agree not to use the Site for any unlawful purpose, to interfere with its operation, to attempt to gain unauthorized access to any systems, or to scrape, copy, or reproduce Site content without written permission.

    8. Electronic Communications

    You consent to receive communications from us electronically, by email to the address you provide or by posting on the Site. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing. You are responsible for keeping your email address current.

    Transactional messages relating to your order are not marketing. You may unsubscribe from marketing emails at any time using the link in any such email.

    9. Disclaimer of Warranties

    THE SITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR IN OUR REFUND & RETURNS POLICY. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

    10. Limitation of Liability

    TO THE FULLEST EXTENT PERMITTED BY LAW, SOLVANA LABS AND ITS OWNERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE OR ANY PRODUCT PURCHASED THROUGH IT. IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO SOLVANA LABS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

    11. Indemnification

    You agree to indemnify and hold harmless Solvana Labs from any claim or demand, including reasonable attorneys' fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

    12. Dispute Resolution — Binding Arbitration & Class Action Waiver

    Please read this section carefully — it affects your legal rights.

    Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any product purchased from us shall be resolved exclusively through binding, individual, and confidential arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration shall be conducted in English. Judgment on the award may be entered in any court of competent jurisdiction.

    Class Action Waiver. YOU AND SOLVANA LABS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING.

    Small Claims & Opt-Out. Either party may bring an individual claim in small claims court instead of arbitration. You may opt out of this arbitration agreement by emailing hello@solvanalabs.com within 30 days of your first purchase, with the subject line “Arbitration Opt-Out” and your order number.

    13. Governing Law

    These Terms and any dispute arising out of them shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law principles, and subject to Section 12 above.

    14. Force Majeure

    We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, fire, flood, earthquake, severe weather, epidemic or pandemic, war, terrorism, civil unrest, labor disputes, governmental action, carrier delays, or failures of suppliers, utilities, or telecommunications.

    15. Changes to These Terms

    We may update these Terms from time to time. The current version will always be posted on this page with its “Last updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

    16. General Provisions

    Severability. If any provision of these Terms is held to be unenforceable, the remaining provisions shall remain in full force and effect.

    Assignment. You may not assign your rights or delegate your obligations under these Terms without our prior written consent. Any attempted assignment in violation of this section is void. We may assign these Terms without restriction.

    No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision. A waiver is effective only if made in writing by an authorized representative of Solvana Labs.

    No third-party beneficiaries. These Terms do not confer any rights or remedies on any person other than you and Solvana Labs.

    Notices. We may give you notice by email to the address associated with your order or by posting on the Site; email notice is effective when sent and a posting is effective when posted. Notice to us must be sent to hello@solvanalabs.com or to the mailing address below.

    Entire agreement. These Terms, together with our order confirmation, Refund & Returns Policy, Shipping & Delivery Policy, and Privacy Policy, are the entire agreement between you and Solvana Labs regarding the Site and your purchase.

    17. Contact

    Questions about these Terms should be sent to:

    Solvana Labs
    26670 Centerview Dr
    Millsboro, DE 19966
    United States
    hello@solvanalabs.com