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Last updated: August 5, 2026
Shipping is free on all orders — no minimum, no code, no surprise line at checkout.
We currently ship within the United States only (all 50 states). We don't offer international shipping at this time.
Orders are processed within 1–3 business days of payment confirmation. We process orders Monday through Friday, excluding U.S. federal holidays. During high-volume periods, processing may take up to 5 business days.
Once shipped, standard delivery typically takes 4–8 business days depending on your location. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or peak shipping periods.
You'll receive a confirmation email with your tracking number as soon as your order ships. Tracking information may take 24–48 hours to become active.
Please double-check your shipping address at checkout — it's the customer's responsibility to ensure it's accurate. If you spot a mistake, contact us within 12 hours of placing your order and we'll do our best to correct it before shipment. Orders returned to us due to an incorrect address may require additional processing time.
If your tracking shows no movement for 10 consecutive days, or your order arrives damaged, email hello@solvanalabs.com with your order number and we'll make it right — with a replacement or a refund. If tracking shows “delivered” but you can't find your package, please check with neighbors and household members and allow 48 hours; carriers sometimes mark packages as delivered slightly early. If it still hasn't turned up, contact us and we'll take care of it.
Email us at hello@solvanalabs.com — we respond within 1 business day, Monday–Friday.
Solvana Labs
26670 Centerview Dr
Millsboro, DE 19966
United States
